Privacy Policy

Introduction

Ashmoor Parke Homeowners Association ("Ashmoor Parke HOA," "we," "us," or "our") respects the privacy of our residents and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ashmoorparkehoa.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data

Personally identifiable information, such as your name, email address, property address, and telephone number, that you voluntarily give to us when you register on the site, submit a maintenance request, pay HOA dues, or when you choose to participate in various activities related to the site. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the site.

Derivative Data

Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Process HOA dues payments and manage your account.
• Respond to maintenance requests and community inquiries.
• Send you community newsletters, announcements, and event notifications.
• Manage ARC applications and architectural review processes.
• Compile anonymous statistical data for internal use or with third parties.
• Monitor and analyze usage and trends to improve your experience with the site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
• HOA Management: Information may be shared with HOA Board members and authorized management personnel as necessary for community governance and operations.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Cookies and Tracking

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Ashmoor Parke HOA
Bowling Green, KY 42104
info@ashmoorparkehoa.com